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Withdrawal Policy

1. Right of withdrawal

You have the right to cancel this contract within seven days after purchasing without giving any reason.

2. Withdrawal period

The withdrawal period is seven days from the day on which you, or a third party designated by you, registered in the fitnow application using your or the third party's email address.

3. Adress

To exercise your right of withdrawal, you must inform us (fitnow GmbH, Freilagerstrasse 97, 8047 Zurich, of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail).

4. Compliance with the deadline

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

5. Consequences of withdrawal

If you withdraw from this contract, we must return to you all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. 

6. Right of retention

We may refuse to refund you until you provide proof that you have deleted your profile on and all content provided in the fitnow application.

Withdrawal form

If you wish to withdraw from the contract, you may do so by completing and returning this form:
To fitnow GmbH, Freilagerstrasse 97, 8047 Zürich /
- hereby withdraw from the contract concluded by me/us 
- for the provision of the () program
- Ordered on ( , (name of consumer), (address of consumer)

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